Frequently Asked Questions and Support

General Information

What is LegalConnect Mobile Assistant?
What are the system requirements for LegalConnect Mobile Assistant?
How Many Profiles/Conference configurations can I have?
How do I join a conference as Leader/Chairperson of a conference call?
When will the application be available for other platforms?
Where can I report bugs or suggest features for LegalConnect Mobile Assistant?

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What is LegalConnect Mobile Assistant?

The LegalConnect Mobile Assistant is a phone based application that enables you to join an LegalConnect Reservationless Audio Conference with a single button from your mobile phone. You can configure it for up to 8 individual conferences that you regularly join.

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What are the system requirements for LegalConnect Mobile Assistant?

The current release requires a Blackberry with internet/web access

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How Many Profiles/Conference configurations can I have?

You can have up to 8 individual conference profiles within the application.

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How do I join a conference as Leader of a conference call?

You can join the call as the Leader simply by adding your Leader PIN in the additional field in the profile configuration. The LegalConnect Mobile Assistant will use that PIN to place you into the conference as the Leader

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When will the application be available for other platforms?

LegalConnect is actively working on providing this service for the Treo platforms. When they become available, they will be announced on this website.

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Where can I report bugs or suggest features for LegalConnect Mobile Assistant?

If you have found a bug, or would like to suggest a new feature for LegalConnect Mobile Assistant, go to MobileAssist Online Support and click on Ask a Question or Provide Feedback.

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